Returns & Exchanges

At Pattupavadai.com, we strive to ensure your traditional ethnic wear fits perfectly; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy for unworn items.

Return Process

• 1.
  Initiate Request

  Visit our returns portal or email our support team within 7 days of delivery with your order number and photos of the garment.

• 2.
  Quality Inspection

  Ensure the outfit is unworn, unwashed, and maintains all original ethnic embroidery tags and packaging for approval.

• 3.
  Secure Packaging

  Carefully pack the item in its original box to prevent damage to delicate silk or hand-woven fabrics during transit.

• 4.
  Refund or Exchange

  Once our artisans inspect the return, we will process your full refund to the original payment method or ship your new size within 5 business days.